Privacy Policy, Communications & SMS Consent

Effective Date: April 2026

Welcome to VincyCar.

VincyCar ("VincyCar," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the VincyCar mobile application, website, driver platform, VincyList, and related services (collectively, the "Services").

By creating an account or using our Services, you acknowledge that you have read and agree to this Privacy Policy and Communications Consent.


1. Information We Collect

Personal Information

We may collect information including:


Driver Information

Drivers may also provide:


Location Information

With your permission, VincyCar collects precise location information to:

Location information may be collected while the application is active and during trips, depending on your device permissions.


Device Information

We may automatically collect:


2. How We Use Your Information

Your information helps us:


3. How We Share Information

We do not sell your personal information.

Information may be shared with:

Third-party providers are required to maintain appropriate safeguards for your information.


4. Payment Information

VincyCar does not store complete debit or credit card information.

Payments are securely processed through third-party payment providers that comply with applicable payment security standards.


5. Data Retention

We retain information only as long as necessary to:

Information that is no longer required will be securely deleted or anonymized whenever reasonably possible.


6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.


7. Location Services

Location access is essential for many VincyCar features including:

Disabling location permissions may limit functionality.


8. Communications Consent

By creating a VincyCar account or using our Services, you consent to receive communications necessary to provide our services.

These communications may be delivered through:

Communications may include:

Message frequency varies based on your use of the Services.

Standard message and data rates may apply depending on your wireless carrier.

These communications are considered essential to providing the VincyCar platform.


9. Marketing Communications

With your consent, VincyCar may send:

Marketing messages are optional.

You may unsubscribe from promotional SMS messages at any time by replying STOP.

Reply HELP for assistance.

Opting out of promotional communications does not prevent you from receiving service-related messages necessary to operate your account.


10. Push Notifications

VincyCar may send push notifications regarding:

Push notifications may be disabled through your device settings.


11. Your Rights

Subject to applicable law, you may request to:

Requests may be submitted using the contact information below.


12. Account Deletion

Users may request account deletion at any time.

Upon verification, VincyCar will delete or anonymize personal information except where retention is required for:


13. Children's Privacy

VincyCar is intended for users who are at least 18 years of age or who use the Services under the supervision of a parent or legal guardian where permitted by law.

We do not knowingly collect personal information from children in violation of applicable laws.


14. International Data Transfers

Your information may be processed or stored in countries other than your country of residence.

By using the Services, you consent to these transfers where permitted by applicable law.


15. Cookies & Analytics

Our website and applications may use cookies, analytics tools, and similar technologies to:

You may manage certain cookie preferences through your browser settings.


16. Changes to This Policy

We may update this Privacy Policy and Communications Consent from time to time.

Changes become effective when posted on our website or within the application.

Your continued use of the Services after updates constitutes acceptance of the revised Policy.


17. Contact Us

If you have questions regarding this Privacy Policy or Communications Consent, please contact:

VincyCar

Website: https://www.vincycar.vc

Email: support@vincycar.vc

(Until your branded email is active, you can temporarily substitute your current support email.)


18. Consent

By adding your email below, using the VincyCar website, mobile application, the driver platform, or any related services, you acknowledge that you have read, understood, and agree to this Privacy Policy and Communications Consent.  You also opt-in for future communication from VincyCar.

You consent to the collection, use, storage, and disclosure of your information as described herein and agree to receive service-related communications necessary to operate your account and provide transportation, delivery, and related services.

Where required by applicable law, promotional communications will only be sent to users who have provided the appropriate consent. You may withdraw your consent to receive promotional communications at any time without affecting your ability to receive essential service-related notifications.  - ADD YOUR EMAIL ADDRESS BELOW TO GET PERKS AND COMMUNICATIONS FROM VINCY CAR.